FAQs

What types of perfumes do you sell?

We offer a wide variety of fragrances, including Eau de Parfum, Eau de Toilette, and body mists for both men and women. Our collection includes designer brands, niche perfumes, and exclusive in-house creations.

Are your perfumes authentic?

Yes, all our perfumes are 100% authentic and sourced directly from authorized distributors or manufacturers. We do not sell imitations, copies, or expired products.

How do I choose a perfume online without smelling it first?

We provide detailed scent descriptions and note breakdowns for every fragrance. You can also contact customer support for personalised recommendations.

What is your return policy?

We accept returns within 30 days of delivery. Please review our Return Policy page for full details

How long does shipping take?

Orders are processed within 1–2 business days. Standard shipping typically takes 3–7 business days.

Do you ship internationally?

Yes, we ship to the UK, USA, Canada and Europe! Shipping times and fees vary depending on the destination. Customs fees may apply and are the responsibility of the customer.

Can I cancel or change my order?

Orders can be modified or cancelled within 1 hour of placement. Please contact us immediately if you need to make changes.

How can I contact customer service?

You can reach us via email at info.perfume-noir@gmail.com or through our Contact Us form. We typically respond within 24 hours on business days.